Etymology of Tasks Outsourcing KPI
The business community has fully embraced using balanced scorecards and metrics to determine if businesses are performing well. This is also a common practice in outsourcing. The gist of this management approach is that the business managers will be able to gauge if the performance of the employees is in line with the company's goals and objectives, not only in terms of actual activities but also in financial merits. As such, there is a need to develop tasks outsourcing KPI methods or standards to ensure that all possible causes for poor and good performance are identified. Outsourcing is not new, albeit it has become a buzzword by now. Outsourcing is a business strategy in which a company passes certain tasks to other companies on their behalf. This way, the company can focus its resources-finances, manpower, technology-on other things that can help it grow . Most of the time, the tasks that are outsourced are seemingly mundane tasks that do not require full attention f...