Three KPI Examples
There are many ways to measure an employee's performance. However, the most popular tool of today that is also used by many managers all over the world is the employee scorecard. This scorecard contains metrics with specified targets and these are called KPIs. KPI means key performance indicator. As the term suggests, these are areas of performance and there is a specified target for each one. Many employers have a certain target set as expected performance . Any level of performance below these targets is deemed unacceptable, and anything beyond is something that exceeds expectations . There are hundreds and probably thousands of metrics around the world, but below are some most commonly used KPI examples. CSAT This stands for customer satisfaction. Definitely , companies need to hear the voices of their customers. Customers are the very bloodline of every business, without whom the business will not have any opportunity to expand. Before, many companies get their customer...